SSS emailed me today.


Dear SSS Member:

In response to enhanced quarantine measures implemented by the government, we have taken necessary steps to prioritize everyone's health and safety while we continue to serve you with your social security needs.

To help you through this difficult period, we have extended our payment deadline for both contributions and member loans.

For Self-Employed, Voluntary Members and Non-Working Spouses, contributions for the applicable months of January, February and March 2020 or the first quarter of the year can be paid until June 1, 2020 without penalties.

Loan payments for February to April 2020 on the other hand may be settled until June 30, 2020 without interests and penalties. Qualified members will be automatically covered by the loan moratorium and need not file a request or application to SSS.

To learn more about the details of the extended payment deadline for contributions and loans, please read these Circulars:
  • Circular No. 2020-006 (Extension of deadline of remittance of contributions)
  • Circular No. 2020-007 (Moratorium on short-term loan payments of SSS members affected by coronavirus disease 2019 situation (COVID-19) for applicable months of February to April 2020)
Also, to limit the spread of COVID-19 and for your protection, we highly encourage you to stay home and use the following online/electronic facilities, where you can confidently transact with us from the comfort and convenience of your home.
  1. SSS website homepage - go to to
    • Register in the My.SSS portal (available to both Employer and Member)
    • Get an SS Number (for new registrants)
    • Access the Retirement Benefit Calculator 
  2. My.SSS Portal (Member Account) - access your SSS records online by simply registering your account HERE
    Once registered, log in to your account in the SSS website to access the following services:
    • Inquire on membership record (i.e. contributions, loans, benefit claims)
    • Generate the Payment Reference Number (PRN)
    • Apply for a salary loan
    • Submit maternity notification
    • Enroll an existing bank account (for account holders of SSS-accredited banks)
    • Enroll in PESO Fund
    • Submit retirement claim application
    • Access the Simulated Retirement Calculator
    • Enroll in Flexi Fund (for OFWs)
    • Update contact information
    • Make payments through Moneygment (for SE/VM/OFW contributions only)
  3. SSS Mobile App - download our app for free in Google Play (for Android), App Store (for IOs), and Huawei AppGallery. To start using the app, log in using your User ID and password to your My.SSS account.
    Available services:
    • Inquire on membership record (i.e. contributions, loans, benefit claims)
    • Generate the Payment Reference Number (PRN)
    • Apply for a salary loan
    • Submit maternity notification
    • Update contact information
    • Register in the SSS website
    • Recover/reset the password to account
    • View List of Documentary Requirements
  4. TEXT-SSS - check your membership records through text. To get started, submit a one-time registration by sending SSS REG to 2600 for free.
    Once registered, send the code corresponding with the desired service following the required format to 2600. Inquiries cost Php 2.50 for Globe and Smart subscribers; and Php 2.00 for Sun subscribers. For the full list of commands, text SSS Help to 2600.
    Available services:
    • Inquire on PRN, contribution, claim status, loan balance, and loan status
    • Get list of membership requirements
    • Get list of document requirements
    • Send feedback on SSS-related matters
    • Reset Text-SSS PIN
  5. Interactive Voice Response System (IVRS) - dial our IVRS hotlines to get automated response to inquiries on:
    • Contribution
    • Loan Balance
    • Loan Application Status
    • Loan Eligibility
    • SS Card Enrollment
    • Maternity Claim
    • Sickness Claim
    • Benefit Claim Details
    • Death Claim
    • Sickness and Maternity Eligibility
    • Retirement, Death, Funeral Eligibility
    • Retirement Claim
    • Disability Claim
    • Funeral Claim
    IVRS Hotlines:
    Baguio City8-422-6016
    San Pablo8-562-9298
    Cagayan De Oro8-858-3790
    Zamboanga City8-992-2014
If you need assistance accessing the aforementioned facilities, you may send an email to Due to the high volume of incoming requests, we seek your understanding and patience as it may take longer than usual for our email representatives to respond to your inquiries during this challenging time.

Rest assured that we are working hard to ensure the continuity of the service we provide to you and will communicate any further updates as the situation unfolds.
We wish you and your families, good health.

Thank you for your continued support.


Social Security System

To summarize everything...

The Social Security System (SSS) on Friday announced that it is extending the deadline for the payment of monthly contributions of its members and employers until June 1, 2020

SSS President and Chief Executive Officer Aurora C. Ignacio said that SSS had extended the payment deadline for SSS contributions. SSS made this decision after the President placed the entire country under a state of calamity due to the coronavirus disease 2019 (COVID-19).

"For self-employed, voluntary, and non-working spouse members, they can pay their SSS contributions for the applicable months of January, February and March 2020, or the first quarter of 2020 until June 1, 2020. On the other hand, regular and household employers have until June 1, 2020 to pay for their employee's contributions from February to April May 2020 without incurring any penalties," Ignacio said.

Employers with approved installment proposals under the Contribution Penalty Condonation Program must deposit their post-dated checks due in February, March, April, and May 2020 on June 1, 2020.

Ignacio added that contributions paid retroactively by self-employed, voluntary, and non-working spouse members will not be used as eligibility for any benefit claim if the payment date falls within or after the semester of contingency.

The Social Security Commission (SSC), the highest policy-making body of the SSS, revised the deadline for the payment of contributions for the said applicable months in response to the restraint in the movement of the public, limited operations of some banks and skeletal workforces in SSS branches.

"As we all know, the entire country was placed on community quarantine and enhanced community quarantine to limit the movement of the general public. We recognize the difficulty encountered by our members and employers in paying SSS contributions since tellering services in SSS branches are temporarily suspended, and some banks are implementing limited operations. Thus, we have decided to extend the payment deadlines for SSS contributions for the mutual protection of our members and personnel," Ignacio explained.

Ignacio also reminded employers that the payment deadline for the applicable months after April 2020 should again follow the regular payment schedule. For self-employed, voluntary, and non-working spouse members, the payment deadline for the applicable months or quarters after March 2020 shall follow the regular payment schedule.

Likewise, SSS urged members and employers to use alternative online and mobile payment facilities in paying SSS contributions. For individual paying members, they can pay their contributions using the Bayad Center mobile app, Moneygment through My.SSS and PayMaya through the SSS Mobile App. On the other hand, members can pay their contributions using the internet banking facility of the Security Bank as long as they have an existing deposit account with the bank.

Meanwhile, regular and household employers can pay SSS contributions through the following bank web facilities: BPI Bizlink, Security Bank Corporation DigiBanker, and UnionBank OneHUB. Employers can also pay their SSS obligations using the eGov BancNet Online. The online payment facility includes the following banks: Asia United Bank, Bank of Commerce, China Bank, CTBC Bank, Metropolitan Bank, and Trust Company, MUFG Bank, Philippine Bank of Communication, Rizal Commercial Banking Corporation, Robinsons Bank and Standard Chartered. Employers must have an existing account with any of these banks to use their online services.

"We urged the public to follow the instruction of the national government and stay at home until the quarantine period is over. Don't worry about the deadlines of your contribution payments. Payment schedules have been extended for you and your family's safety, " Ignacio said.

SSS added that the extension of contribution payment deadlines is part of SSS' assistance package to help members and pensioners affected by the health crisis brought by COVID-19.

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